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FAQ

Your questions about refurbished smartphones

What is a refurbished smartphone?

A refurbished iPhone is a previously owned device restored to optimal condition by specialised technicians. It is reset to its factory settings and any damaged or worn components are replaced. ComeNovo refurbished devices undergo rigorous checks and include a standard 12-month warranty.

Why buy a refurbished smartphone?

The main advantage is the saving compared with a new device—often around 40%. Choosing refurbished also helps reduce environmental impact.

What is the difference between a refurbished iPhone and a new one?

The main difference is the price. A refurbished iPhone can cost 30% to 70% less. It may show cosmetic signs of use, but it is fully functional thanks to the refurbishment process.

What is the difference between a refurbished and a used iPhone?

A refurbished iPhone is inspected, tested and certified by experts and includes a 12-month warranty. A used phone may have hidden defects and is often sold without any warranty.

Where can I learn more about refurbished devices?

Our information section contains articles about refurbished smartphones, useful apps, device settings and technology.

Where do ComeNovo refurbished iPhones come from?

Our purchasing team sources devices from trade-in operators and wholesale markets. Every product is functionally approved and refurbished in our laboratories.

What cosmetic grades do refurbished iPhones have?

According to their appearance, devices are classified as Good, Very Good and Like New. The grade concerns appearance only: functionality is always verified.

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